Heather Mueller
About Heather Mueller
Heather Mueller serves as the Lead Data Security Analyst at AEGON Global Technology, where she has worked for over two decades. She has a background in project management and management, along with experience in various roles within AEGON and a brief tenure as an Independent Beauty Consultant at Mary Kay Inc.
Work at AEGON Global Technology
Heather Mueller has been employed at AEGON Global Technology since 2002, serving as the Lead Data Security Analyst. In this role, she supports Divisional Information Security Officers by providing reporting, consulting, and assistance with key IT processes. Her responsibilities include implementing security measures and enhancing the company's IT infrastructure. Prior to her current position, she worked as an Intermediate Help Desk Analyst and a Senior Administrative Assistant at AEGON, accumulating a total of over five years of experience within the organization.
Education and Expertise
Heather Mueller studied at Colorado Technical University, where she earned a Bachelor of Science in Business Administration with a focus on Project Management from 2007 to 2008. She also attended Kirkwood Community College, achieving an Associate of Applied Science in Management from 2006 to 2007. Her educational background supports her expertise in information security and project management, which she applies in her current role at AEGON Global Technology.
Background in IT Support
Before her current role, Heather Mueller worked in various capacities that built her IT support skills. She served as an Intermediate Help Desk Analyst at AEGON from 1999 to 2002 and as a Senior Administrative Assistant from 1997 to 1999. During her tenure, she contributed to significant projects such as the Windows XP Desktop rollout and the migration of Windows NT accounts into Active Directory, which improved the company's IT infrastructure.
Achievements in Data Security
In her role as Lead Data Security Analyst, Heather Mueller has implemented an international network to expand AEGON's global IT capabilities. She has also played a key role in enhancing security and performance by contributing to the Windows XP Desktop rollout and hardening. Additionally, she has reduced support costs through process improvements and has demonstrated strong interpersonal skills by managing relationships with key business customers across 20 divisions.
Experience with Mary Kay Inc.
Heather Mueller worked as an Independent Beauty Consultant for Mary Kay Inc. from 2010 to 2011. This experience provided her with insights into customer service and sales, complementing her technical skills in the IT sector. Although her tenure was brief, it contributed to her overall professional development.