Jami Wysota

Jami Wysota

Director, Cx Communications @ Transamerica

About Jami Wysota

Jami Wysota serves as the Director of CX Communications at Transamerica, a position he has held since 2021. He has extensive experience in various roles within the company, focusing on enhancing communication strategies and improving customer experience.

Work at Transamerica

Jami Wysota has held multiple positions at Transamerica, demonstrating a long-standing commitment to the organization. Currently, she serves as the Director of CX Communications, a role she has occupied since 2021. Prior to this position, she worked as the Director of Retirement IT Project Management from 2018 to 2021. Her earlier roles include Vice President of New Business Implementation from 2013 to 2018, and Director of New Business/Request for Proposal from 1999 to 2005. Wysota's extensive experience at Transamerica spans over two decades, contributing to various aspects of business implementation and communication strategies.

Education and Expertise

Jami Wysota earned her Bachelor of Arts (B.A.) degree in English Language and Literature from Hofstra University, where she studied from 1988 to 1992. Her educational background provides a strong foundation for her work in communications. Wysota's expertise lies in developing communication strategies that enhance customer and client experiences, particularly in the Retirement and Employee Benefit sectors.

Background

Jami Wysota has a comprehensive background in business implementation and communication within the financial services industry. She began her career at Transamerica in 1995 and has since held various roles that have contributed to her extensive knowledge and skills. Her positions have included management and leadership roles that focus on improving operational efficiencies and communication frameworks.

Achievements

During her tenure at Transamerica, Jami Wysota implemented a data-driven, fact-based rationalization framework aimed at enhancing communication strategies. Her focus on simplifying, standardizing, and consolidating communications has been instrumental in improving the customer and client experience across the Retirement and Employee Benefit lines of business.

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