Jami Wysota, M.S.
About Jami Wysota, M.S.
Jami Wysota, M.S., serves as the Director of Customer and Business Support at Transamerica, where she has worked since 2021. She has a background in English Language and Literature from Hofstra University and has held various roles at Transamerica, including Senior Manager of Workplace Implementation and Director of Retirement IT Project Management.
Work at Transamerica
Jami Wysota currently serves as the Director of Customer and Business Support at Transamerica, a position held since 2021. In this role, Wysota focuses on enhancing customer and client experiences, particularly in the Retirement and Employee Benefit lines of business. Prior to this, Wysota worked as the Director of Retirement IT Project Management from 2018 to 2021, where responsibilities included overseeing project management initiatives. Wysota also held the position of Senior Manager for Workplace Implementation for a brief period in 2018.
Education and Expertise
Jami Wysota earned a Bachelor of Arts (B.A.) degree in English Language and Literature from Hofstra University, completing the program from 1988 to 1992. This educational background provides a foundation for Wysota's communication strategies and project management skills. Wysota's expertise includes implementing data-driven frameworks to enhance communication strategies within the organization.
Background
Wysota has a history of working in various roles at Transamerica, contributing to the company's focus on customer support and project management. The transition from Senior Manager to Director roles reflects a progression in responsibilities and leadership within the organization. The experience gained in these positions has equipped Wysota with a comprehensive understanding of the company's operations and client needs.
Achievements
During Wysota's tenure at Transamerica, notable initiatives include the implementation of a data-driven, fact-based rationalization framework aimed at enhancing communication strategies. This initiative focuses on simplifying, standardizing, and consolidating communications, which directly contributes to improving customer and client experiences in the Retirement and Employee Benefit sectors.