Janet Leary

Janet Leary

Customer Care Representative @ Transamerica

About Janet Leary

Janet Leary is a Customer Care Representative currently employed at Transamerica since 2018. She has over 20 years of experience in customer service, having previously held positions at Metlife, BNY Mellon, and DST Systems.

Work at Transamerica

Janet Leary has been employed at Transamerica as a Customer Care Representative since 2018. In this role, she is responsible for assisting clients with their inquiries and providing support related to their accounts. Her position involves ensuring customer satisfaction and addressing any issues that may arise. Janet's experience in customer service contributes to her effectiveness in this role.

Previous Experience at Metlife

Janet Leary worked at Metlife for a total of 20 years, holding various positions. She served as a Senior Policy Change Specialist III from 1990 to 2010, where she managed policy changes and client communications. Additionally, she was a New Business Specialist I for a brief period in 2009 to 2010, focusing on new policy implementations. Her extensive tenure at Metlife provided her with a solid foundation in the insurance industry.

Experience at BNY Mellon

From 2011 to 2016, Janet Leary worked at BNY Mellon as a Shareholder Services Specialist II. In this role, she handled shareholder inquiries and provided support related to investment accounts. Her responsibilities included processing transactions and ensuring compliance with regulatory requirements. This position enhanced her skills in financial services and customer relations.

Role at DST Systems

Janet Leary was employed at DST Systems as a Customer Service Representative from 2016 to 2018. During her two years in this position, she provided customer support and resolved service-related issues. This role further developed her expertise in customer service and reinforced her commitment to client satisfaction.

Educational Background

Janet Leary holds a High School Diploma. This educational background has provided her with the foundational skills necessary for her career in customer service and support roles across various industries.

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