Jeff Berryman
About Jeff Berryman
Jeff Berryman serves as the Information Technology Coordinator at Aegon Global Technologies, where he has worked since 2012. He has extensive experience in IT support and management, having previously held a managerial role at Monumental Life Insurance Company for over two decades.
Work at Aegon Global Technologies
Jeff Berryman has served as the Information Technology Coordinator at Aegon Global Technologies since 2012. In this role, he is part of the Service Delivery team, where he is responsible for supporting approximately 25,000 internal customers through the IT Customer Support Center. His work involves overseeing desktop infrastructure support and ensuring efficient service delivery across various Aegon locations.
Previous Experience at Monumental Life Insurance Company
Before joining Aegon Global Technologies, Jeff Berryman worked at Monumental Life Insurance Company for 21 years, from 1990 to 2011. He held the position of Manager of Desktop Support and Telecommunications. In this capacity, he managed desktop support operations and telecommunications services, contributing to the overall IT infrastructure of the organization.
Education and Expertise
Jeff Berryman studied at the University of Baltimore, where he earned a Bachelor of Business Administration (B.B.A.) degree. His academic background in Business Administration and Management has equipped him with the skills necessary for effective coordination and management in the field of information technology.
Implementation of Desktop Infrastructure Support
In his current role at Aegon Global Technologies, Jeff Berryman coordinated the implementation of desktop infrastructure support in various international locations, including Edinburgh, UK, and the Hague and Leeuwarden, Netherlands. This initiative reflects his capability to manage complex IT projects across different geographical regions.
Leadership of Client Support Remote Team
Jeff Berryman led the Client Support Remote Team at Aegon Global Technologies, providing level 1 desktop hardware support for telecommuters and branch offices with fewer than 300 clients. His leadership in this area has been crucial in ensuring that remote employees receive timely and effective IT support.