Jill Ware
About Jill Ware
Jill Ware is a Help Desk Manager at Transamerica, where she has worked since 2001. She holds a Bachelor's degree and an Associate's degree in Business Administration from Kaplan University and currently serves as the Distributed Service Center Manager at Aegon Global Technology since 2018.
Work at Transamerica
Jill Ware has been employed at Transamerica since 2001, serving as the Help Desk Manager for 23 years. In this role, she oversees the help desk operations, ensuring effective support for users and efficient resolution of technical issues. Her long tenure at the company reflects her commitment to maintaining high standards in customer service and technical support.
Current Role at Aegon Global Technology
Since 2018, Jill Ware has held the position of Distributed Service Center Manager at Aegon Global Technology in the Cedar Rapids, Iowa Area. In this capacity, she manages distributed service operations, focusing on optimizing processes and enhancing service delivery. Her experience in help desk management contributes to her effectiveness in this role.
Education and Expertise
Jill Ware studied at Kaplan University, where she earned a Bachelor's degree in Business Administration and Management. Additionally, she obtained an Associate's degree in Business Administration, Management, and Operations from the same institution. Her educational background provides her with a solid foundation in business principles and management practices.
Professional Background
Jill Ware has built a career in technology support and management. Her extensive experience spans over two decades in help desk management and service center operations. This background equips her with the skills necessary to address complex technical challenges and lead teams effectively.