John Dulle
About John Dulle
John Dulle is a Lead Desktop Automation Analyst at Transamerica, where he has worked since 2010. He has extensive experience in desktop automation, technical support, and advanced technologies, having previously served as a Senior Software Packager at Aegon from 2005 to 2010.
Work at Transamerica
John Dulle has served as the Lead Desktop Automation Analyst at Transamerica since 2010. In this role, he focuses on providing Solution Architect support and consulting on processes and procedures aimed at enhancing operational efficiency. His responsibilities include designing and implementing automation solutions that improve desktop infrastructure and services. Dulle has contributed to the support of over 5000 active users by developing Azure Virtual Machines and AWS Workspace solutions. He also plays a key role in offering third-level support for desktop services, which encompasses software packaging, deployments, and troubleshooting operating systems.
Previous Experience at Aegon
Before joining Transamerica, John Dulle worked at Aegon as a Senior Software Packager from 2005 to 2010. During his five years at Aegon, he gained valuable experience in software packaging and deployment processes. His role involved managing software installations and ensuring that applications were delivered efficiently to end-users. This experience laid the foundation for his current position, where he continues to leverage his expertise in desktop automation and support.
Education and Expertise
John Dulle earned his Bachelor's degree in Management Information Systems from the University of Northern Iowa, where he studied from 2000 to 2003. His educational background provided him with a strong foundation in information systems and technology management. Dulle's expertise extends to advanced technologies, including PowerShell, SQL, Orchestrator, and SCCM/MECM. This technical proficiency enables him to design and implement effective automation solutions and support complex desktop environments.
Technical Contributions and Leadership
In his current role, John Dulle has led high-profile technical support integrations for thousands of users across multiple international locations, including The Hague, Edinburgh, and Budapest. His leadership in these projects has facilitated seamless technical support and enhanced user experience on a global scale. Dulle's ability to manage large-scale integrations demonstrates his skills in coordinating complex technical initiatives and providing effective solutions to diverse user needs.