Jolene Crittenden
About Jolene Crittenden
Jolene Crittenden serves as the Chief of Staff in the Office of the General Counsel at Transamerica, a position she has held since 2021. With a background in strategic business administration and client service management, she has accumulated extensive experience in the retirement solutions industry.
Current Role at Transamerica
Jolene Crittenden serves as the Chief of Staff in the Office of the General Counsel at Transamerica. She has held this position since 2021. In this role, she oversees various administrative functions and supports the legal team in strategic initiatives. Her experience within the organization contributes to her effectiveness in managing complex projects and facilitating communication between departments.
Previous Experience at Transamerica
Jolene Crittenden has extensive experience at Transamerica, having worked in multiple roles over a span of 16 years. She was Vice President of Strategic Business Administration from 2012 to 2016 and held the position of Senior Director in the Office of the Chief of Staff for Individual Solutions from 2016 to 2021. Additionally, she served as Vice President of Internal Sales Support and Technology from 2006 to 2012 and as Director of Payroll Channel Sales from 2000 to 2001. Her diverse roles reflect her expertise in business development and strategic administration.
Career at Paychex
Before her tenure at Transamerica, Jolene Crittenden worked at Paychex as a Client Service Manager from 1994 to 2000. In this role, she managed client relationships and ensured high levels of service delivery. Her experience at Paychex provided her with foundational skills in client management and service operations.
Educational Background
Jolene Crittenden earned her Bachelor's degree in Economics and Business from the University of California, Los Angeles. She attended UCLA from 1989 to 1993. This educational background has equipped her with analytical and business skills that have been instrumental throughout her career.