Joshua Madden
About Joshua Madden
Joshua Madden is a Training Associate at Transamerica and has worked in various roles in customer service and facilities operations. He holds a Bachelor's degree in Business and Personal/Financial Services Marketing Operations from Metropolitan State University of Denver.
Work at Transamerica
Joshua Madden has been employed at Transamerica as a Training Associate since 2019. In this role, he focuses on developing training programs and resources to enhance employee performance and knowledge. His work contributes to the overall effectiveness of the organization by ensuring that staff are well-equipped to meet their responsibilities.
Current Role at Metropolitan State University of Denver
In addition to his role at Transamerica, Joshua Madden has served as a Facilities Operations Specialist at Metropolitan State University of Denver since 2019. His responsibilities include overseeing facility operations, ensuring a safe and efficient environment for students and staff. This position allows him to apply his skills in a dynamic educational setting.
Education and Expertise
Joshua Madden studied at Colorado State University, where he focused on Computer and Information Sciences and Support Services from 2015 to 2017. He later attended Metropolitan State University of Denver, earning a Bachelor's degree in Business and Personal/Financial Services Marketing Operations from 2017 to 2020. He possesses expertise in utilizing GitHub for project management and collaboration, along with advanced skills in Microsoft Excel and proficiency in Microsoft Word.
Background in Customer Service
Joshua Madden has a strong background in customer service, which he developed through various roles in the retail industry. He worked as a Customer Service Associate at The Home Depot in 2018 and as a Sales Representative at Evermore Development Group Inc. in 2019. His experience in these positions has equipped him with skills to improve client interactions and enhance customer satisfaction.