Karen Miller
About Karen Miller
Karen Miller is a Senior Digital Engagement Specialist at Transamerica, where she has worked since 2018. She has a diverse background in operations and customer service, having held various roles at Chain Restaurant Solutions and GoDaddy.
Current Role at Transamerica
Karen Miller serves as a Senior Digital Engagement Specialist at Transamerica, a position she has held since 2018. Based in the Cedar Rapids, Iowa Area, she focuses on enhancing digital engagement strategies to improve customer interactions and experiences. Her role involves leveraging digital tools and platforms to facilitate effective communication and support for clients.
Previous Experience at Chain Restaurant Solutions
Before joining Transamerica, Karen Miller held multiple roles at Chain Restaurant Solutions. She worked as a Senior Account Tech from 2010 to 2011, then progressed to Customer Service Supervisor from 2011 to 2015, and later became Operations Director from 2014 to 2016. Her experience in these positions contributed to her expertise in customer service and operations management.
Experience at GoDaddy
Karen Miller worked at GoDaddy as a Sales and Service Consultant from 2016 to 2018. In this role, she was responsible for providing customer support and sales assistance, helping clients navigate the company's products and services. This experience further developed her skills in customer engagement and service delivery.
Educational Background
Karen Miller studied at Kirkwood Community College and College of DuPage. These educational experiences provided her with foundational knowledge and skills that have supported her career in digital engagement and customer service.