Kay Laurain
About Kay Laurain
Kay Laurain is a Senior Associate with extensive experience in customer service and financial processing. Currently employed at Transamerica and Aegon, Laurain has a strong work ethic and adaptability, having worked in the finance sector for over two decades.
Work at Transamerica
Kay Laurain has been employed at Transamerica as a Senior Associate since 2000. This role has been held for 24 years in Maryland, United States. In this position, Laurain contributes to various operational functions, utilizing extensive experience in customer service and financial processes.
Previous Experience at A.g. Edwards & Sons, Inc.
Prior to joining Transamerica, Kay Laurain worked at A.g. Edwards & Sons, Inc. from 1991 to 2000. During this nine-year tenure, Laurain served as a Wire Operator and Representative Assistant, gaining valuable experience in financial services and customer interaction.
Current Role at Aegon
In addition to the role at Transamerica, Kay Laurain has been working at Aegon as a Mutual Fund Processor since 2000. This position has been maintained for 24 years in The Hague, Zuid-Holland, Netherlands, where Laurain processes mutual fund transactions and supports client needs.
Education and Background
Kay Laurain studied at Bishop Fenwick High School. This educational background laid the foundation for a career in finance and customer service, which has been developed over several decades in various roles.
Customer Interaction Expertise
Kay Laurain possesses extensive experience in handling difficult customer interactions, both in person and in a call center environment. This skill set has been honed through years of professional experience, demonstrating the ability to manage complex customer needs effectively.