Kristen Lawson
About Kristen Lawson
Kristen Lawson is an Intermediate Account Manager at Transamerica Retirement Solutions, where she has worked since 2017. She has a background in business administration and has held various roles in customer service and management, focusing on improving client satisfaction and retirement plan administration.
Work at Transamerica
Kristen Lawson has been employed at Transamerica Retirement Solutions since 2017, currently holding the position of Intermediate Account Manager. In this role, she identifies areas for improvement in retirement plan administration to better meet client needs. Previously, she worked as an Intermediate Customer Service Agent at the same company from 2016 to 2017, where she focused on enhancing client interactions and service delivery.
Education and Expertise
Kristen Lawson earned an Associate’s Degree in Business Administration and Management from the Career College of Northern Nevada, where she studied from 1992 to 1995. This educational background has equipped her with foundational knowledge in business practices, contributing to her effectiveness in account management and client relations.
Background
Before joining Transamerica, Kristen Lawson worked at Tyco Integrated Security as a Manager from 1999 to 2015. This role spanned 16 years and involved overseeing operations and team management. Additionally, she served as an ERC Supervisor at Time Warner Cable for nine months in 2015 to 2016 in Centennial, Colorado, where she gained experience in customer service and operational oversight.
Achievements
Throughout her career, Kristen Lawson has developed and fostered company relationships to enhance client satisfaction and retention. Her ability to identify areas for improvement in retirement plan administration demonstrates her commitment to addressing client needs effectively.