Margaret Haldeman
About Margaret Haldeman
Margaret Haldeman is a Customer Service Specialist at Transamerica, where she has worked since 2019. She holds a BA in Psychology/Sociology from the University of Minnesota Duluth and has extensive experience in customer service and career counseling across various organizations.
Work at Transamerica
Margaret Haldeman has been employed at Transamerica as a Customer Service Specialist since 2019. In this role, she is responsible for providing support and assistance to clients, ensuring a high level of customer satisfaction. Her tenure at Transamerica spans five years, during which she has contributed to the company's commitment to delivering quality service in the financial services sector. The position is based in Saint Paul, MN.
Education and Expertise
Margaret Haldeman earned a Bachelor of Arts degree in Psychology and Sociology from the University of Minnesota Duluth, where she studied from 1978 to 1980. Additionally, she completed a Global Career Development Facilitator program at Normandale Community College. Her educational background supports her expertise in coaching and mentoring, particularly within nonprofit organizations, enhancing her ability to assist clients effectively.
Background
Margaret Haldeman has a diverse professional background with extensive experience in customer service and career counseling. Prior to her role at Transamerica, she worked at various organizations, including Farmers Insurance, Ramsey County, and Rasmussen College. Her career spans multiple roles, including Customer Service Representative and Career Counselor, showcasing her adaptability and commitment to client support.
Previous Employment Experience
Before joining Transamerica, Margaret held several positions that contributed to her skill set. She worked as a Customer Service Representative at Farmers Insurance from 2012 to 2013 and served as a Career Counselor and Coach at Ramsey County for 19 years. Other notable roles include New Business Specialist at LeClair Group and Human Services Representative at Hennepin County, reflecting her broad experience in customer service and career development.
Skills and Competencies
Margaret Haldeman possesses strong skills in Microsoft Word and Customer Relationship Management (CRM) systems. Her expertise in these areas enhances her efficiency in customer service roles, allowing her to manage client interactions effectively. Additionally, her background in coaching and mentoring further supports her ability to guide clients in their career paths.