Maria Claret Almaraz
About Maria Claret Almaraz
Maria Claret Almaraz is an Account Specialist at Transamerica, where she has worked since 2015, managing high volumes of communication and handling complex inquiries related to retirement plans. She holds a Bachelor's Degree in Hospitality Administration from Universidad Autónoma de Aguascalientes and a TESOL Certificate from Global Leadership College.
Work at Transamerica
Maria Claret Almaraz has been employed at Transamerica as an Account Specialist since 2015. In her role, she manages a high volume of communication, responding to 25 to 30 messages per hour. She handles complex inquiries from Plan Sponsors, Financial Advisors, and Third Party Administrators concerning 401K, Profit Sharing, and Cash Balance plans. Her performance has been recognized with an evaluation of 'Exceeding expectations' for achieving the goals set for 2017.
Previous Experience
Before joining Transamerica, Maria worked at Money Management International as a Support Counselor from 2013 to 2014. In this position, she provided support and guidance to clients regarding financial management. Prior to that, she served as a Customer Service Representative at Colorado Timberline from 2007 to 2011, where she developed her skills in customer interaction and service delivery.
Education and Expertise
Maria holds a Bachelor's Degree in Hospitality Administration/Management from Universidad Autónoma de Aguascalientes, which she completed from 1997 to 2002. Additionally, she earned a TESOL Certificate from Global Leadership College, studying there from 2012 to 2013. Her educational background supports her expertise in customer service and communication.
Background
Maria Claret Almaraz is based in the Greater Denver Area, where she has developed her career in customer service and account management. Her professional journey includes significant roles that have contributed to her skills in managing client inquiries and providing effective support.