Marisa Wilkinson
About Marisa Wilkinson
Marisa Wilkinson is the Lead Workforce Management Analyst at Transamerica, a position she has held since 2019 in Denver, Colorado. She has extensive experience in workforce management, having previously worked in various roles at JPMorgan Chase & Co. and Bright Horizons.
Work at Transamerica
Marisa Wilkinson has been serving as the Lead Workforce Management Analyst at Transamerica since 2019. In this role, she is responsible for analyzing workforce data and optimizing staffing strategies to enhance operational efficiency. Based in Denver, Colorado, she has contributed to the organization's workforce management initiatives for over five years.
Previous Experience at JPMorgan Chase & Co.
Prior to her current position, Marisa Wilkinson worked at JPMorgan Chase & Co. for over a decade in various roles. She served as a Team Manager from 2005 to 2011, where she oversaw team operations. She then transitioned to a Business Analyst - Workforce Management - Officer role from 2012 to 2015, focusing on workforce analytics. Additionally, she held the position of Operations Manager - Workforce Management for six months in 2016 and worked as a Quality Analyst II for one year from 2011 to 2012.
Experience at Bright Horizons
Marisa Wilkinson worked at Bright Horizons as a Contact Center Manager from 2016 to 2018. In this position, she managed contact center operations and contributed to improving customer service processes. Her experience at Bright Horizons added to her extensive background in workforce management.
Career Timeline
Marisa Wilkinson's career spans over 15 years in workforce management and analysis. She began her tenure at JPMorgan Chase & Co. in 2005 and held multiple roles until 2016. After a brief period at Bright Horizons, she joined Transamerica in 2019. Her diverse experience across various positions has equipped her with a comprehensive understanding of workforce dynamics.