Megan Taylor
About Megan Taylor
Megan Taylor is a Customer Care Team Lead at Transamerica, where she has worked since 2021. She has a diverse background in customer service and administrative roles, with experience at several organizations including Conveyor Application Systems and Pacific Continental Bank.
Current Role at Transamerica
Megan Taylor currently serves as the Customer Care Team Lead at Transamerica, a position she has held since 2021. In this role, she oversees customer service operations, ensuring that clients receive effective support and assistance. Her leadership contributes to the overall efficiency and effectiveness of the customer care team.
Previous Experience at Transamerica
Megan worked at Transamerica as a Customer Service Representative from 2020 to 2021. During her time in this role, she developed her skills in customer support and service, contributing to the satisfaction of clients. This experience laid the groundwork for her current leadership position.
Career Background
Megan has a diverse career history that includes various roles in customer service and administrative support. She worked as a Personal Banker at Pacific Continental Bank from 2013 to 2015 and served as an Office Coordinator at Eugene Mission from 2015 to 2018. Additionally, she held multiple positions at Conveyor Application Systems, including Administrative Assistant and Sales and Marketing Assistant, from 2018 to 2020.
Education and Expertise
Megan studied at the University of Northern Iowa, where she earned a Bachelor of Arts degree in Fine/Studio Arts and Graphic Design from 2006 to 2011. Her educational background equips her with a creative approach to problem-solving and workplace efficiency, which she applies in her current roles.
Current Role at Scooter's Coffee
In addition to her role at Transamerica, Megan has been working as a Barista at Scooter's Coffee since 2020. This position allows her to engage with customers in a fast-paced environment, further enhancing her customer service skills and ability to assist others.