Michelle Riley
About Michelle Riley
Michelle Riley is a Benefits Counselor with extensive experience in providing customized benefit plans. She has worked for several companies, including Colonial Life, Unum, Transamerica, Aflac, and Midland National Life Insurance Company, focusing on client education and HR services.
Work at Transamerica
Michelle Riley has served as a Benefits Counselor at Transamerica since 2015. In this role, she specializes in providing customized benefit plans tailored to the needs of clients across various industries. Her focus is on educating clients about their options rather than solely emphasizing sales. This approach allows her to build strong relationships with clients and ensure they receive the most suitable benefits for their situations.
Current Employment Overview
In addition to her position at Transamerica, Michelle Riley has held multiple roles in the benefits counseling field. She has been a Benefits Counselor at Unum since 2017 and a Benefits Specialist at Colonial Life since 2021. Furthermore, she has extensive experience as a Certified Benefits Counselor at Aflac, where she has worked since 2008. Her diverse roles in the industry demonstrate her commitment to providing comprehensive benefits solutions.
Education and Expertise
Michelle Riley earned a Bachelor of Science degree in Biology Teacher Education from The University of West Alabama, completing her studies from 1990 to 1994. Her educational background provides her with a strong foundation in understanding complex information, which she applies in her current role as a Benefits Counselor. This expertise enables her to effectively communicate and educate clients about their benefits options.
Background in Benefits Counseling
With over 16 years of experience in the benefits counseling field, Michelle Riley has developed a robust skill set in providing customized benefit plans through payroll deduction. She has also worked as a Life Insurance Specialist at Midland National Life Insurance Company since 2016. Her extensive background allows her to offer valuable HR services as part of the benefits packages she provides to companies.
Client-Centric Approach
Michelle Riley emphasizes a client-centric approach in her work, focusing on educating clients based on their specific needs. This strategy helps her to provide tailored solutions that align with the unique circumstances of each client. Additionally, she offers single-point billing and value-added services at no cost to companies, enhancing the overall benefits experience for her clients.