Minnie Kinuthia
About Minnie Kinuthia
Minnie Kinuthia is a Customer Service Representative with expertise in digital marketing materials and real estate support. She has worked at Transamerica since 2021 and previously held roles at Ez Tax and Insurance Services, Coninx Industries Ltd, and East African Breweries Ltd.
Work at Transamerica
Minnie Kinuthia has been employed at Transamerica as a Customer Service Representative since 2021. In this role, she engages with clients and provides support related to their inquiries. Her responsibilities include managing customer interactions and ensuring a high level of service. Her tenure at Transamerica has contributed to her experience in customer relations and service delivery.
Previous Experience in Customer Service
Before joining Transamerica, Minnie Kinuthia worked as a Customer Service Representative at Ez Tax and Insurance Services from 2020 to 2021 in Dallas, Texas. During her 11-month tenure, she developed skills in client communication and service management. Additionally, she served as a Sales Administrator at Coninx Industries Ltd from 2016 to 2018 in Nairobi, Kenya, where she supported sales operations and customer engagement.
Education and Expertise
Minnie Kinuthia holds a Bachelor’s degree in Commerce with a specialization in Marketing from Daystar University, where she studied from 2012 to 2016. Her educational background provides her with a solid foundation in marketing principles, which she applies in her current role. She possesses expertise in creating digital marketing materials, including brochures, business cards, banners, and postcards.
Skills in Digital Marketing and Content Creation
Minnie Kinuthia specializes in creating digital marketing materials and has skills in video ad creation, editing, and content proofreading. Her proficiency extends to social media moderation, where she manages Facebook groups and responds to inquiries on platforms like Facebook and Instagram. She also provides real estate support by posting listings and managing agent platforms.
Background in Document Management
Minnie Kinuthia has experience in document management, including converting various document formats such as PDF to Word and Excel. She is skilled in typing handwritten documents into digital formats, which enhances her efficiency in handling administrative tasks. Her background includes an internship as an Innovations Intern at East African Breweries Ltd in 2016.