Nine Stut
About Nine Stut
Nine Stut serves as the Director of CX Strategic Initiatives at Transamerica, where he focuses on leveraging customer insights to enhance strategic decision-making. With a background in market research and customer insight, he has held various roles in organizations such as Aegon and T-Mobile over the past 15 years.
Work at Transamerica
Currently, Nine Stut serves as the Director of CX Strategic Initiatives at Transamerica. In this role, they focus on leveraging customer insights to drive strategic decision-making within the organization. Stut aims to dedicate at least half of their time to ensuring that customer insights are effectively utilized to enhance customer experience initiatives. This position has been held since 2019, marking a significant period of contribution to the company.
Previous Experience
Prior to joining Transamerica, Nine Stut held various positions that contributed to their expertise in customer insights and market research. They worked at Aegon as Manager Customer Insight (AVP) from 2012 to 2019 in The Hague Area, Netherlands. Before that, Stut was a Market Research Analyst at T-Mobile from 2008 to 2012. Their early career included roles such as Management-assistant at Hogeschool Inholland and Research Executive at Kobalt, providing a solid foundation in customer-focused roles.
Education and Expertise
Nine Stut has a diverse educational background that supports their specialization in group facilitation and stakeholder management. They studied Cognitive Psychology at Maastricht University, achieving a Drs. degree from 2000 to 2005. Additionally, Stut earned an MSc. in Communication Sciences from the University of Amsterdam from 2005 to 2006. Their ongoing education includes studies in Marketing at SRM, where they achieved NIMA C from 2018 to 2020, and further studies at COCD in 2013.
Professional Development
Throughout their career, Nine Stut has engaged in various professional development opportunities to enhance their skills. They studied at SRM and completed a program in Marketing, achieving NIMA B from 2009 to 2010. Stut also attended RSM, which has contributed to their strategic approach in customer experience initiatives. This commitment to continuous learning reflects their dedication to improving customer insights and strategic decision-making.