Pam Atherton
About Pam Atherton
Pam Atherton is a Claims Examiner III with nearly 40 years of experience at Transamerica and AEGON in the Baltimore, Maryland area. She has maintained a 98% accuracy level in claims processing and has contributed to the development of new claim forms to improve efficiency.
Work at Transamerica
Pam Atherton has been employed at Transamerica as a Claims Examiner III since 1985. With nearly four decades of experience in this role, she operates in the Baltimore, Maryland area. Atherton has played a significant role in streamlining claims processing, achieving a 98% accuracy level on claims processed over the last two years. Her extensive tenure at Transamerica highlights her commitment to the organization and her expertise in claims examination.
Education and Expertise
Pam Atherton studied at Northern Michigan University, where she focused on early education and earned an Associate's degree from 1977 to 1980. Prior to that, she attended Rochester Adams High School, completing a college preparatory program from 1973 to 1977. Her educational background has contributed to her professional skills in claims examination and processing.
Background
Atherton has a long-standing career in the claims examination field, having worked at AEGON since 1985 in addition to her role at Transamerica. Her experience spans over 39 years, during which she has developed a deep understanding of claims processing and management. She has been instrumental in assisting other claims offices within the company to manage their backlog of claims.
Achievements
Throughout her career, Pam Atherton has contributed to significant improvements in claims processing efficiency. She was selected to be part of a team that developed a new claim form aimed at reducing incoming calls and investigation costs. Additionally, she successfully reduced the turnaround time for handling claims from four days to two days, surpassing company standards.