Patricia "P" Podgorski
About Patricia "P" Podgorski
Patricia 'P' Podgorski is a Senior Customer Service Representative at Transamerica, where she manages sensitive client interactions in the Retirement Analyst Division. She has a background in digital marketing and customer support, having previously worked at Hibu and GoDaddy.
Work at Transamerica
Patricia Podgorski serves as a Senior Customer Service Representative at Transamerica, a position she has held since 2020. In this role, she manages sensitive client interactions within the Retirement Analyst Division. Her responsibilities include handling death and beneficiary calls, as well as systematic payment calls for both employees and participants. Her experience in customer service is vital to ensuring that clients receive the support they need during critical times.
Previous Experience in Digital Marketing and Support
Before joining Transamerica, Patricia worked at Hibu as a Digital Marketing Specialist from 2016 to 2019 in the Cedar Rapids, Iowa area. Following her tenure at Hibu, she held a position at GoDaddy as Hosting Support from 2019 to 2020. These roles contributed to her skills in customer interaction and support, preparing her for her current responsibilities.
Background in Manufacturing Leadership
Patricia's career includes experience in manufacturing, where she worked as a Working Team Lead at Allsteel from 2010 to 2014. During her four years in this role, she led a team on the 2nd shift, focusing on the production of Conensys panels in Muscatine, Iowa. This experience provided her with leadership skills and an understanding of team dynamics in a manufacturing environment.
Education and Expertise
Patricia Podgorski studied at City Colleges of Chicago-Wilbur Wright College, where she earned an Associate of Arts and Sciences (AAS) degree in Chemistry from 2002 to 2006. She also obtained an Associate of Science (A.S.) degree in Chemistry from Wilbur Wright College during the same period. Her educational background in chemistry supports her analytical skills and attention to detail in her professional roles.