Rema Othman
About Rema Othman
Rema Othman is a Customer Service Quality Specialist at Transamerica in Denver, Colorado, where she has worked since 2018. She has a diverse background in customer service and culinary roles, including positions at Wells Fargo and The Broadmoor.
Work at Transamerica
Rema Othman has been employed at Transamerica since 2018, currently holding the position of Customer Service Quality Specialist. In this role, Othman focuses on enhancing customer service standards and ensuring quality assurance within the organization. Prior to this position, Othman worked as a Customer Care Representative at Transamerica from 2017 to 2018, gaining valuable experience in customer interactions and support.
Previous Employment Experience
Before joining Transamerica, Rema Othman held various positions in the customer service and culinary sectors. Othman worked at Wells Fargo in multiple roles, starting as a Teller from 2014 to 2015 and later advancing to Lead Teller from 2015 to 2016. Additionally, Othman gained experience in the culinary field as a Pastry Cook at The Broadmoor from 2013 to 2014 and as an Assistant Pastry Chef at C'est Chic Cupcakes & Cakes in 2011.
Education and Expertise
Rema Othman earned a Bachelor's Degree in Baking & Pastry Arts and Food Service Management from Johnson and Wales University, completing the program from 2009 to 2013. This educational background provided Othman with a solid foundation in culinary arts and management, contributing to expertise in both customer service and food service operations.
Legal Assistant Experience
Rema Othman also has experience in the legal field, having worked as a Legal Assistant at Phoenix Loss Control, Inc. from 2016 to 2017. This role involved supporting legal processes and documentation, further diversifying Othman's professional skill set.