Retrina Lee
About Retrina Lee
Retrina Lee is a Senior Claims Examiner at Transamerica, where she has worked since 2018. She holds a Bachelor's degree in Criminal Justice/Law Enforcement Administration from Walden University and an Associate's degree in Information Technology from Axia College.
Work at Transamerica
Retrina Lee has served as a Senior Claims Examiner at Transamerica since 2018. In this role, she works remotely and has accumulated six years of experience in claims examination. Her responsibilities include managing claims processes and ensuring compliance with company standards. Lee's position requires a strong understanding of various claims-related systems and practices, which she has developed throughout her tenure.
Education and Expertise
Retrina Lee holds a Bachelor's degree in Criminal Justice/Law Enforcement Administration from Walden University. She also earned an Associate's Degree in Information Technology from Axia College, where she studied from 2006 to 2008. Her educational background supports her expertise in claims examination and technology, particularly in UNIX, CRM systems, and EDI.
Background
Retrina Lee has over seven years of experience in the technology and claims examination fields. Her technical skills include proficiency in UNIX, CRM systems, EDI, and basic HTML. Lee has demonstrated strong multi-tasking abilities by supporting multiple products simultaneously, which is essential in her role as a Senior Claims Examiner.
Achievements
Retrina Lee has contributed to the development of a tier 1 knowledge base by collaborating with various departments, including Sales and the Implementation Team. She has created training materials and trained over 40 employees across more than five continents. Additionally, she played a key role in the implementation of a CRM system and customer portal that supports over 1000 users.