Robbi J.
About Robbi J.
Robbi J. serves as the Director of Expansion at Transamerica, a position he has held since 2022. With over six years of experience in customer-facing roles, he focuses on developing sales strategies and providing tailored financial advice to clients.
Work at Transamerica
Robbi J. has been serving as the Director of Expansion at Transamerica since 2022. In this role, Robbi develops and executes strategies aimed at driving sales growth. This includes providing technical support during both pre-sales and post-sales processes. The focus is on enhancing client engagement and ensuring that clients receive tailored advice on financial strategies to improve their financial literacy.
Previous Experience at Apple
Prior to joining Transamerica, Robbi J. worked at Apple in various capacities. From 2020 to 2021, Robbi held the position of Account Manager in B2B Sales, where responsibilities included managing business accounts and driving sales initiatives. Before that, Robbi served as a Customer Service Specialist from 2017 to 2018 and as an Expert from 2018 to 2020. These roles contributed to a comprehensive understanding of customer needs and technical account management.
Current Role at United Airlines
In addition to the role at Transamerica, Robbi J. has been employed at United Airlines as a Ramp Service Agent since 2022. This position involves managing the loading and unloading of baggage and cargo, ensuring that operations run smoothly and efficiently. This experience further enhances Robbi's skills in customer service and operational management.
Educational Background
Robbi J. earned a Bachelor's degree in Sociology from the University of San Diego College of Arts and Sciences. This educational background provides a foundation for understanding social dynamics and client interactions, which is beneficial in both sales and customer service roles.
Customer-Facing Experience
Robbi J. possesses over six years of experience as a customer-facing Technical Account Manager. This experience emphasizes a deep understanding of client goals and the ability to provide tailored solutions. Previous roles, including positions at California's Great America and Charlotte Russe, further contributed to Robbi's skills in customer engagement and service.