Serena Jenkins
About Serena Jenkins
Serena Jenkins is a Premium Specialist at Transamerica, where she has worked since 2014. With over 20 years of experience in management and customer support across various industries, she has held positions at Torchmark Corporation, Chase Manhattan Mortgage, State Farm, and Primerica.
Work at Transamerica
Serena Jenkins has been employed at Transamerica as a Premium Specialist since 2014. In this role, she is responsible for managing premium-related tasks and ensuring customer satisfaction. Her extensive experience in the administrative field contributes to her effectiveness in this position.
Previous Experience in Customer Support
Prior to her current role, Serena Jenkins worked at Torchmark Corporation as a Customer Support representative from 2008 to 2014. During her six years at the company, she developed skills in customer service and support, which are essential in her current position.
Background in the Mortgage Industry
Serena Jenkins has a background in the mortgage industry, having worked at Chase Manhattan Mortgage as a Claims Specialist from 2001 to 2008. Her seven years in this role provided her with valuable experience in claims processing and customer interactions.
Education and Expertise
Serena Jenkins has been studying at Collin County Community College since 2015, focusing on Medical Coding and Billing. This educational pursuit complements her extensive experience in administrative roles, enhancing her skills in office management and customer support.
Administrative Skills and Experience
With over 20 years of experience in the administrative field, Serena Jenkins possesses a wide variety of office skills. She is proficient in MS Office, data entry, typing, and 10-key operations. Her experience spans management and customer support roles across the insurance, mortgage, and financial industries.