Steve Allison
About Steve Allison
Steve Allison is a Knowledge Management Product Owner at Transamerica, where he has worked since 2022. He has a background in systems analysis and has held various roles in customer service and business systems support over the past two decades.
Work at Transamerica
Steve Allison has been serving as the Knowledge Management Product Owner at Transamerica since 2022. In this role, he focuses on enhancing knowledge management processes and ensuring efficient access to information for personnel. His responsibilities include collaborating with associates to resolve discrepancies and streamline documentation practices.
Previous Employment Experience
Before joining Transamerica, Steve Allison held several positions in different organizations. He worked at Haworth as an Order Services Supervisor from 2001 to 2002. He then spent a decade at Amway as a Business Systems Support Specialist II from 2012 to 2022. Additionally, he served as a Customer Service Manager at First National Acceptance Company from 2002 to 2012.
Education and Expertise
Steve Allison earned a Bachelor of Arts (B.A.) degree in English Language and Literature from Western Michigan University. His educational background supports his expertise in knowledge management and systems analysis, allowing him to effectively communicate complex information and provide training across various departments.
Process Improvements and Training
In his role as a Systems Analyst, Steve Allison championed the development of key process improvements that significantly reduced documentation errors. He provides comprehensive training to diverse departments on system utility, functionality, and best practices, enhancing overall operational efficiency.