Taylor Trier
About Taylor Trier
Taylor Trier is a Senior Complex Situation Analyst at Transamerica, where he has worked since 2021. He has held various roles within the company, including Customer Service Representative and Team Lead, and has a background in Human Services from Kirkwood Community College.
Work at Transamerica
Taylor Trier has been employed at Transamerica since 2017. Initially, Taylor worked as a Customer Service Representative from 2017 to 2019 in Cedar Rapids, Iowa. Following this role, Taylor advanced to the position of Team Lead, serving from 2019 to 2021 in the Greater Minneapolis-St. Paul Area. In 2021, Taylor transitioned to the role of Senior Complex Situation Analyst, where Taylor continues to work, accumulating three years of experience in this position.
Education and Expertise
Taylor Trier studied at Kirkwood Community College from 2013 to 2016, focusing on Human Services. This educational background provided foundational knowledge relevant to Taylor's roles in customer service and complex situation analysis. The skills acquired during this time contribute to Taylor's effectiveness in managing complex situations within the workplace.
Background
Before joining Transamerica, Taylor Trier gained experience in the hospitality and education sectors. Taylor worked as a Restaurant Server at DoubleTree by Hilton from 2013 to 2016, which helped develop customer service skills. Additionally, Taylor served as a Program Support Assistant at Linn Mar Community Schools from 2016 to 2017, further enhancing organizational and support capabilities.
Career Progression
Taylor Trier's career at Transamerica reflects a clear trajectory of growth and responsibility. Starting as a Customer Service Representative, Taylor demonstrated the ability to handle customer inquiries effectively. This experience led to a promotion to Team Lead, where Taylor managed a team and improved service delivery. Currently, as a Senior Complex Situation Analyst, Taylor addresses complex issues, showcasing a commitment to professional development and problem-solving.