Teniecha Fabre
About Teniecha Fabre
Teniecha Fabre is a Customer Service Representative at Transamerica, where she has worked since 2022. She has a background in customer service and has achieved a 98% 5-star satisfaction rating.
Work at Transamerica
Teniecha Fabre has been employed at Transamerica as a Customer Service Representative since 2022. In this role, she is responsible for addressing customer inquiries and providing support. Her performance has contributed to maintaining high customer satisfaction levels within the organization.
Previous Experience
Before joining Transamerica, Teniecha Fabre worked in various customer service roles. She was a Captioning Agent at Stellar Relay from 2019 to 2021, where she provided captioning services. Prior to that, she worked as a Walmart Associate for one year in Fayetteville, North Carolina, from 2016 to 2017. She also served as a Reverse Mortgage Specialist at Nationstar Mortgage for nine months in 2015-2016 and as an Ads Quality Rater at Appen from 2018 to 2019.
Education and Expertise
Teniecha Fabre holds a Bachelor of Arts (B.A.) degree in Liberal Arts and Sciences/Liberal Studies from the State University of New York at Plattsburgh. Her educational background supports her skills in customer service and communication, which she has applied throughout her career.
Customer Service Achievements
Teniecha Fabre has achieved a 98% 5-star satisfaction rating for her customer service performance. This rating reflects her ability to meet customer needs effectively. She utilizes CRM software to document interactions and update records, demonstrating her proficiency in managing customer relationships.
Skills and Competencies
In her roles, Teniecha Fabre has demonstrated strong empathy and active listening skills. These competencies enable her to provide appropriate solutions to customer inquiries and enhance the overall customer experience.