Terri Cron
About Terri Cron
Terri Cron is a Client Relationship Operations Specialist at Transamerica, where she has worked since 2021. She has extensive experience in customer service and account management, having previously held various roles at Aon Affinity Travel Practice and other organizations.
Work at Transamerica
Terri Cron currently serves as a Client Relationship Operations Specialist at Transamerica, a position she has held since 2021. In this role, she is responsible for managing client relationships and ensuring operational efficiency. Additionally, she has been working as a Lead Administrative Assistant at Transamerica since 2016, contributing to administrative functions and supporting various teams within the organization. Her experience in both roles highlights her commitment to client service and operational excellence.
Previous Experience at Aon Affinity Travel Practice
Terri Cron worked at Aon Affinity Travel Practice for a total of six years across various roles. She began as a Customer Service Representative from 1998 to 2000, followed by a long tenure as an Administrative Assistant from 2000 to 2013. After that, she advanced to the role of Account Assistant from 2013 to 2015 and then served as an Account Specialist from 2015 to 2016. Her diverse roles at Aon Affinity Travel Practice provided her with extensive experience in customer service and account management.
Educational Background
Terri Cron studied at Sullivan County Community College, where she earned an Associate of Science (A.S.) degree in Communications/Media Arts from 1993 to 1995. Prior to that, she attended the State University of New York College at Oneonta for one year, focusing on Liberal Arts from 1992 to 1993. Her educational background has equipped her with skills relevant to her roles in client relationship management and administrative support.
Early Career Experience
Before her extensive career at Aon Affinity Travel Practice, Terri Cron held positions at Canon USA and Astoria Federal Savings & Loan. She worked as a Customer Service Representative at Canon USA from 1995 to 1998, where she developed her customer service skills. Additionally, she briefly served as a Telephone Banking Specialist at Astoria Federal Savings & Loan in 1998. These early roles contributed to her foundational experience in customer support and operations.