Tina Johnson
About Tina Johnson
Tina Johnson is a Manager of IT Service Management and Compliance in Production Services Change Management at Transamerica, where she has worked since 2021. With over 25 years of experience in IT roles at Ascension Technologies, she has developed strong skills in disaster recovery, vendor management, and healthcare application support.
Current Role at Transamerica
Tina Johnson currently holds the position of Manager, IT Service Management and Compliance-Production Services-Change Management at Transamerica. She has been in this role since 2021, contributing to the management of IT service processes and compliance within production services. Her responsibilities include overseeing change management initiatives and ensuring that IT services align with organizational standards and regulations.
Previous Experience at Ascension Technologies
Tina Johnson has a significant history with Ascension Technologies, where she worked for 25 years in various roles. She began her career there as a Senior Computer Operator from 1995 to 2005, followed by a position as Production Operations Senior Associate from 2005 to 2010. From 2010 to 2020, she served as Data Center Lead-Technology Associate and Regional Change Management Coordinator-Technology Associate. Her extensive experience in these roles provided her with a strong foundation in IT operations and change management.
Education and Certifications
Tina Johnson has pursued advanced education in the field of information technology. She studied at Baker College Center for Graduate Studies, obtaining a Master of Business Administration (MBA) in Computer and Information Sciences from 2004 to 2006. Additionally, she attended Villanova University, where she earned a Master Certification in Project Management, focusing on Information Technology Project Management from 2008 to 2010.
Skills and Expertise
Tina Johnson possesses strong skills in disaster recovery, ensuring business continuity and data protection during IT disruptions. She has a proven track record in vendor and contract management, effectively negotiating and maintaining agreements with external service providers. Additionally, she has demonstrated expertise in creating technical process documentation and has extensive experience in healthcare application support, managing IT systems specific to the healthcare industry.
Background in Data Center Operations
Tina Johnson has extensive experience managing data center operations, overseeing both physical and virtual infrastructure that supports IT services. Her background includes ensuring the reliability and efficiency of IT systems, which is critical for maintaining operational continuity. This experience has equipped her with the knowledge necessary to handle complex IT environments effectively.