Amanda Nguyen
About Amanda Nguyen
Amanda Nguyen is a System Administrator at TransCore, where she has worked since 2017, following her internship with the company. She holds a Bachelor's degree in Computer Information Systems from the University of Houston and possesses expertise in various technical areas including network security and data protection.
Work at TransCore
Amanda Nguyen has been employed at TransCore as a System Administrator since 2017. In this role, she works in an on-site data center located in the Houston, Texas area. Her responsibilities include providing technical support for multiple toll authorities globally. Prior to her current position, she served as a System Administrator Intern at TransCore from 2016 to 2017, gaining valuable experience in the field.
Education and Expertise
Amanda Nguyen holds a Bachelor's degree in Computer Information Systems from the University of Houston, where she studied from 2012 to 2016. Her educational background has equipped her with the skills necessary for her role as a System Administrator. She is proficient in deploying and managing Symantec Endpoint Protection, as well as managing and configuring Cisco UCS/CUCM/UCCX systems.
Background
Before her tenure at TransCore, Amanda worked as a Cashier at Buc-ee's, Ltd. from 2013 to 2016 in Cypress, Texas. This early work experience provided her with foundational skills in customer service and operational management. Her transition from a cashier to a technical role highlights her career development and commitment to advancing her expertise in technology.
Technical Skills and Tools
Amanda Nguyen possesses a range of technical skills relevant to her role as a System Administrator. She has experience using VEEAM Backup and Replication for data protection and has hands-on experience with Dell PowerEdge servers. Additionally, she manages and configures Barracuda Firewalls for network security, sets up and maintains VPNs for remote access, and utilizes Solarwinds for network performance monitoring.
Security Management Experience
In her role, Amanda is experienced in using RSA Authentication Manager for secure access management. She ensures that network security protocols are followed and implements measures to protect sensitive data. Her expertise in managing security systems contributes to the overall integrity and reliability of the IT infrastructure at TransCore.