Armando Santos Fernandez
About Armando Santos Fernandez
Armando Santos Fernandez is an IT Field Service Technician with extensive experience in network configurations and hardware repairs. He has worked for various companies, including GE Digital and Transcore, and holds multiple certifications in IT and cybersecurity.
Work at TransCore
Armando Santos Fernandez has been employed at TransCore as an IT Field Service Technician since 2017. His role involves providing technical support and ensuring the proper functioning of IT systems. He has accumulated over seven years of experience in this position, contributing to the company's operational efficiency in Nashville, Tennessee.
Current Position at GE Digital
Since 2018, Armando has also worked at GE Digital as a Digital Associate. In this capacity, he engages with digital technologies and solutions, further enhancing his expertise in the IT field. His tenure at GE Digital has lasted for six years, based in San Ramon, California.
Previous Experience in IT Support
Armando has a diverse background in IT support roles. He worked at Unisono Soluciones De Negocio as Desktop Support from 2000 to 2001 in Madrid, Spain. He also served as a Technical Desktop Analyst at Universidad Politécnica De Madrid from 2001 to 2009, where he gained significant experience in technical support and troubleshooting.
Educational Background
Armando studied at Universidad Camilo José Cela, where he earned a Master's degree in Cybersecurity from 2017 to 2019. He also completed an Associate's degree in Computer Science at Centro De Estudios from 2009 to 2011. Additionally, he attended Miami Dade College, where he further pursued studies in Computer Science, achieving another Associate's degree in 2016.
Certifications and Skills
Armando holds several professional certifications, including CompTIA CertMaster A+, Cisco Certified Network Associate Routing & Switching (CCNA), and Network Server Administrator. He possesses over a decade of experience in setting up and configuring network connections, including LAN and VPN configurations. His hands-on experience extends to hardware repairs for laptops, printers, and peripherals.