Christine Nguyen
About Christine Nguyen
Christine Nguyen is a Product Support Representative at TransCore, where she has worked since 2013. She holds a Bachelor's degree in Health Services Administration from the University of Houston - Clear Lake and has extensive experience in application support and development.
Work at TransCore
Christine Nguyen has been employed at TransCore as a Product Support Representative since 2013. In this role, she supports and maintains proprietary systems and applications for various Toll Road Authorities across the United States. Her work encompasses locations such as Maine, Miami, Austin, Fort Bend, Harris County, Jordan Bridge, Wabash, Puerto Rico, California, and Delaware. She collaborates with database, software, and hardware engineers to enhance systems and ensure alignment with customer business strategies.
Education and Expertise
Christine Nguyen studied Health Services Administration at the University of Houston - Clear Lake, where she achieved her Bachelor's degree from 1986 to 1988. Her educational background provides a foundation for her expertise in application support and development. She has experience working in .NET environments and earlier ASP versions, as well as generating Crystal Reports using Visual Basic.
Background in Application Support
Prior to her current position at TransCore, Christine Nguyen worked as an Application Support Specialist at Katy Independent School District from 1999 to 2011. In this role, she gained extensive experience in application support, which contributed to her technical skills. She also worked as an IT Helpdesk Analyst at Fugro for 10 months in 2012 to 2013, further enhancing her technical support capabilities.
Technical Skills and Contributions
Christine Nguyen has a diverse technical skill set that includes application development using Oracle and MS-SQL Server. She has created a Private Lesson application and documented procedures and policies for its use. Additionally, she has designed, evaluated, recommended, and approved changes to forms and reports as part of her responsibilities in previous roles.