Dennis Graulau
About Dennis Graulau
Dennis Graulau is a System Administrator at TransCore, where he has worked since 2020 in Orlando, Florida. He has a background in network support and customer service, with experience in troubleshooting systems and programming hardware.
Work at TransCore
Dennis Graulau has been employed at TransCore as a System Administrator since 2020. In this role, he is responsible for troubleshooting both Windows and Linux systems, focusing on identifying and resolving bugs efficiently to prevent revenue loss for clients. His work involves programming proprietary hardware to comply with the standards set by various Toll Road Authorities. Additionally, he provisions Hyper-V stacks for deployment in business environments, contributing to the operational efficiency of the organization.
Previous Experience
Before joining TransCore, Dennis Graulau worked at JNR Adjustment Company, Inc. He served as an Administrative Assistant from 2016 to 2018, followed by a role as a Network Support Technician from 2018 to 2020. His experience at JNR Adjustment Company involved supporting network operations and administrative tasks. Earlier in his career, he was a Customer Service Technician at CenturyLink from 2014 to 2015, where he gained foundational skills in customer support and technical assistance.
Education and Expertise
Dennis Graulau studied at Valencia College, where he pursued a degree in Network and System Administration. He earned an Associate of Science (AS) degree from 2015 to 2018. His education provided him with a solid foundation in system administration, which he applies in his current role at TransCore. His expertise includes troubleshooting systems, programming hardware, and managing virtual environments.
Technical Skills
In his professional capacity, Dennis Graulau demonstrates proficiency in troubleshooting Windows and Linux systems. He is skilled in identifying and resolving technical issues under strict deadlines. His responsibilities also include programming proprietary hardware to meet industry standards and provisioning Hyper-V stacks for business deployments, showcasing his technical capabilities in system administration and support.