Fred Green
About Fred Green
Fred Green is a Customer Service Representative at TransCore, with a background in food service management and a focus on enhancing his cybersecurity skills through the NPower program. He has worked in various roles, including as a Shift Manager at Papa John's and an intern at CoLabL, while studying at Howard Community College.
Current Role at TransCore
Fred Green has been employed as a Customer Service Representative at TransCore since 2021. His role involves assisting customers and addressing their inquiries effectively. He works in Middle River, Maryland, and has contributed to the company's customer service operations for three years.
Experience in the Food Service Industry
Fred Green has a background in the food service industry, having worked at several establishments. He served as a Shift Manager at Papa John's Pizza from 2019 to 2021 in Columbia, Maryland. Prior to that, he was a Team Member at Burger King from 2015 to 2019, also in Columbia, Maryland. His experience includes management responsibilities and customer interaction.
Education and Training
Fred Green has been studying at Howard Community College since 2017, focusing on developing his skills and knowledge. He participated in the NPower program starting in the fall of 2020 to enhance his cybersecurity skills. Additionally, he is currently an Information Technology Student at NPower, a nonprofit organization, where he has been engaged since 2020.
Internship Experience
In 2021, Fred Green completed a two-month internship at CoLabL in New York. This experience provided him with exposure to the technology sector and allowed him to apply his skills in a practical setting. He is actively seeking further internships to enhance his expertise in cybersecurity.
Skills and Competencies
Fred Green possesses a diverse skill set that includes sales, information technology, and management. His background in customer service and food management complements his technical training in cybersecurity, making him a well-rounded candidate for various roles in the technology and service industries.