Garret Trujillo
About Garret Trujillo
Garret Trujillo is a Desktop Support Specialist at TransCore in Albuquerque, New Mexico, where he has worked since 2022. He holds a Bachelor of Business Administration in Management Information Systems from The University of New Mexico, and he specializes in maintaining IoT devices and troubleshooting hardware and software applications.
Work at TransCore
Garret Trujillo has been employed at TransCore as a Desktop Support Specialist since 2022. In this role, he is responsible for providing technical support and troubleshooting for desktop systems. His work is based in Albuquerque, New Mexico, where he contributes to the operational efficiency of the organization. Trujillo's focus on customer satisfaction is evident in his approach to support services, ensuring that users receive timely and effective assistance.
Education and Expertise
Garret Trujillo earned a Bachelor of Business Administration (BBA) with a concentration in Management Information Systems and Services from The University of New Mexico. His studies spanned from 2013 to 2018, providing him with a solid foundation in business and technology. Trujillo possesses expertise in maintaining Internet of Things (IoT) devices, focusing on their performance and security. This knowledge enhances his ability to support various technological needs within his role.
Background
Garret Trujillo has a background in information systems, which he developed during his academic tenure at The University of New Mexico. His education has equipped him with the skills necessary to navigate complex technical environments. Trujillo's experience in desktop support has allowed him to apply his knowledge practically, particularly in troubleshooting hardware and software applications.
Technical Skills
Trujillo demonstrates strong troubleshooting skills, which are essential for resolving issues related to both hardware and software applications. His proficiency spans multiple operating systems, including Windows, Android OS, and MacOS. This versatility enables him to address a wide range of technical challenges, contributing to enhanced operational efficiency in his support role.
Customer Satisfaction Focus
In his role as a Desktop Support Specialist, Garret Trujillo prioritizes customer satisfaction. He aims to deliver efficient support services, ensuring that users receive the help they need promptly. His commitment to operational efficiency reflects his understanding of the importance of user experience in technical support.