Imaris Leon
About Imaris Leon
Imaris Leon serves as the CSC Program Manager at Transcore, a position he has held since 2017. With a background in customer service and operations management, he has accumulated over a decade of experience in the transportation industry.
Work at TransCore
Imaris Leon has held multiple positions at TransCore, contributing to the company's operations and customer service functions. He began his tenure in 2005 as a Customer Service Manager, where he worked for four years. In 2009, he transitioned to the role of Operations Manager, serving in this capacity for seven years until 2016. In 2017, he returned to TransCore as a CSC Program Manager, a position he has maintained for over seven years. His extensive experience at TransCore highlights his commitment to the organization and its operational success.
Previous Experience at Bold
Before returning to TransCore, Imaris Leon worked at Bold as a Senior Manager of Customer Success. His role at Bold lasted for one year, from 2016 to 2017, and was based in San Juan, Puerto Rico. This position allowed him to further develop his skills in customer relationship management and enhance customer satisfaction strategies.
Education and Expertise
Imaris Leon holds a Bachelor of Business Administration in Marketing from the University of Puerto Rico, Río Piedras, where he studied from 1996 to 2000. He furthered his education by obtaining a Master of Business Administration from Universidad Interamericana - Metro, completing this program from 2000 to 2002. His educational background provides a strong foundation in business principles and marketing strategies, which he has applied throughout his career.
Background in Business Management
Prior to his roles at TransCore and Bold, Imaris Leon gained experience as a Business Manager at Atento in Madrid, Spain, from 2004 to 2005. This position contributed to his understanding of business operations in an international context. His career path reflects a consistent focus on customer service and operational management across various industries.