Ivan Rigual Plaza
About Ivan Rigual Plaza
Ivan Rigual Plaza is an analyst with extensive experience in technical support and computer programming. He holds an Associate's degree in Computer Science and a Bachelor's degree in Computer Programming, and currently works at Support.com and Transcore.
Work at TransCore
Ivan Rigual Plaza has been employed at TransCore as an Analyst since 2015. His role involves analyzing data and providing insights to support the company's operations. TransCore specializes in transportation technology and solutions, and Ivan's contributions are integral to the organization's objectives. He has worked in this position for a total of nine years, gaining substantial experience in the field.
Current Position at Support.com
In addition to his role at TransCore, Ivan Rigual Plaza has been working at Support.com since 2018 as a Tier 2 Technical Support specialist. His responsibilities include troubleshooting technical issues and providing support to customers. Ivan has been in this position for six years, contributing to the company's commitment to customer service and technical assistance.
Education and Expertise
Ivan Rigual Plaza studied Computer Science at Florida Metropolitan University, where he earned an Associate degree from 2003 to 2006. He later attended Everest College in Colorado Springs, where he studied Computer Programming and achieved a Bachelor's degree from 2009 to 2015. His educational background provides a strong foundation for his analytical and technical skills in his current roles.
Background
Ivan Rigual Plaza completed his high school education at Cypress Creek High School from 1999 to 2003. This foundational education set the stage for his subsequent studies in computer science and programming, leading to his career in technical support and analysis.