Jose S.
About Jose S.
Jose S. is a Customer Relations Manager at TransCore, where he has worked since 2018. He holds a Bachelor of Applied Science and a Master of Business Administration from Framingham State University.
Current Role at TransCore
Jose S. currently serves as the Customer Relations Manager at TransCore, a position he has held since 2018. In this role, he is responsible for overseeing customer interactions and ensuring high levels of satisfaction. His extensive experience within the company has equipped him with the skills necessary to manage customer relations effectively.
Previous Positions at TransCore
Jose S. has held multiple positions at TransCore since joining the company. He worked as a Customer Service Representative from 2008 to 2010, then advanced to Coordinator from 2011 to 2013. Following this, he served as a Senior Customer Service Representative for nine months in 2010, and later as a Satellite Offices Supervisor from 2014 to 2016. He has also worked as a Customer Care Supervisor since 2016.
Education and Qualifications
Jose S. studied at Framingham State University, where he earned a Bachelor of Applied Science in Business Administration and Management from 2018 to 2019. He furthered his education by obtaining a Master of Business Administration (MBA) from the same institution, completing his studies from 2019 to 2021. His academic background supports his professional roles in customer relations and management.
Professional Experience Timeline
Jose S. has accumulated significant experience at TransCore over the years. He began as a Customer Service Representative in 2008, progressed through various roles, and has been with the company for over a decade. His career trajectory illustrates his commitment and growth within the organization, culminating in his current managerial position.