Mark E.
About Mark E.
Mark E. is a System Administrator at TransCore in Irvine, California, where he has worked since 2019. He holds a Bachelor's Degree in Computer Engineering and has a background in Cybersecurity.
Work at TransCore
Mark E. has been employed at TransCore as a System Administrator since 2019. In this role, he is responsible for providing technical support and managing a ticketing system. He administers and monitors phone and network systems to ensure smooth operations. Additionally, Mark maintains user accounts through Active Directory for both internal and remote users. His responsibilities also include supporting and upgrading servers and virtual machines to maintain optimal performance.
Education and Expertise
Mark E. studied Cybersecurity at California State University, Long Beach from 2020 to 2021, where he achieved a Cybersecurity Professional certification. Prior to that, he earned a Bachelor’s Degree in Computer Engineering from DeVry University, studying from 2013 to 2016. Additionally, he completed a Pharmacy Technician program at Southeast Rop in 2002, obtaining a Licensed Pharmacy Technician certification.
Background
Before joining TransCore, Mark E. worked as a Pharmacy Technician Manager and IT Support at Skilled Nursing Pharmacy from 2006 to 2012. This role involved overseeing pharmacy operations and providing IT support. His experience in both pharmacy and IT has contributed to his technical skills and understanding of system administration.
Technical Responsibilities
In his current position, Mark E. handles various technical responsibilities. He administers and monitors phone and network systems, ensuring their smooth operation. He also manages data backup and restoration processes, focusing on data integrity and availability. Mark's role requires him to troubleshoot issues that arise within the systems he supports, contributing to the overall efficiency of the organization.