Mohamed Ibrahim Hussien
About Mohamed Ibrahim Hussien
Mohamed Ibrahim Hussien is an Operations Team Leader at TransCore in Dubai, where he has worked since 2014. He has a background in customer service and operations management, with previous roles at HP and du, and holds a bachelor's degree in Business Administration.
Current Role at TransCore
Mohamed Ibrahim Hussien serves as the Operations Team Leader at TransCore, a position he has held since 2014. In this role, he oversees operational processes and leads a team to ensure efficient service delivery. His leadership skills have been crucial in fostering a collaborative environment that enhances team performance. Hussien's tenure at TransCore spans nearly a decade, during which he has contributed to various operational improvements within the organization.
Previous Experience at HP and du
Before joining TransCore, Mohamed Ibrahim Hussien worked as a Call Center Representative at HP from 2012 to 2013 for seven months. He also held a similar position at du in 2009 for eleven months. Both roles were based in Academic City, Dubai, United Arab Emirates. These experiences provided him with a solid foundation in customer service and operations, which he has leveraged in his current leadership role.
Education and Expertise
Mohamed Ibrahim Hussien studied at GEMS Education, where he focused on Business Administration, Management, and Operations. He completed his bachelor's degree in business administration from 2009 to 2012. His academic background has equipped him with the necessary skills to excel in operations management, particularly within the transportation, trucking, and railroad sectors.
Background in Customer Service
Hussien has a robust background in customer service, which has been essential in enhancing the customer experience. His strategic approach to operations management has allowed him to implement processes that prioritize customer satisfaction. This focus on service excellence has been a key aspect of his professional development and success in various roles.
Leadership Skills
Mohamed Ibrahim Hussien possesses strong leadership skills that have been instrumental in building and managing effective teams. His ability to lead and motivate team members has contributed to improved operational efficiency and team cohesion. These skills have been particularly valuable in his role at TransCore, where effective team management is crucial for achieving organizational goals.