Opheim Thomas
About Opheim Thomas
Opheim Thomas serves as the Toll System Operations Manager at TransCore, where he has worked since 2006. He manages toll system operations at the Tacoma Narrows Bridge, focusing on compliance, maintenance, and revenue collection.
Work at TransCore
Opheim Thomas has been employed at TransCore since 2006, serving as the Toll System Operations Manager. In this role, he manages the toll system operations at the Tacoma Narrows Bridge. His responsibilities include ensuring compliance with contractual requirements set by the Washington State Department of Transportation. He oversees the daily operations and maintenance of toll systems, ensuring they function effectively and efficiently.
Education and Expertise
Opheim Thomas studied at the University of Washington from 1974 to 1975, focusing on Junior and Senior level courses in General Studies and Psychology. This educational background provides him with a diverse perspective that contributes to his management capabilities in the toll operations sector.
Background
Before his tenure at TransCore, Opheim Thomas gained experience in various operational roles. His current position as Toll System Operations Manager has been held for 18 years, during which he has developed expertise in managing toll collection systems and ensuring operational compliance.
Responsibilities in Toll Operations
In his role, Opheim Thomas is responsible for the 24/7 management of hardware and software maintenance for toll systems. He oversees the development and deployment of system enhancements and upgrades, ensuring that toll collection systems remain current and effective. Additionally, he handles daily revenue collection, depositing, and reporting, ensuring accuracy in financial operations.
Performance Metrics Management
Opheim Thomas ensures accuracy in lane and system measures as part of performance metrics on a monthly and annual basis. This responsibility is crucial for maintaining operational standards and ensuring that the toll systems meet performance expectations.