Santo Collura
About Santo Collura
Santo Collura is a Senior Technical Writer at TransCore, where he has worked since 2019. He has over 25 years of experience in various roles, including technical writing and customer relationship management, and holds a Master of Science in Information Science.
Work at TransCore
Santo Collura has been employed at TransCore as a Senior Technical Writer since 2019. In this role, he is responsible for creating and managing technical documentation that supports the company's products and services. His expertise in technical writing allows him to effectively communicate complex information to diverse audiences. Collura's tenure at TransCore has contributed to the enhancement of documentation standards and practices within the organization.
Previous Experience
Before joining TransCore, Santo Collura worked at Conduent as a PCI Compliance Analyst from 2017 to 2019. In this position, he focused on ensuring compliance with Payment Card Industry standards. Prior to that, he spent five years at Xerox in Documentation Management, where he managed documentation processes. His career began at IBM, where he served as a Solution Specialist for 28 years, gaining extensive experience in technical and customer-facing roles.
Education and Expertise
Santo Collura holds a Master of Science in Information Science from the University of Pittsburgh, which he completed between 1982 and 1984. This educational background provides him with a strong foundation in information technology and documentation practices. His diverse skill set includes technical writing, project management, and customer relationship management, developed over more than 25 years in various roles across multiple organizations.
Professional Background
Santo Collura has a rich professional background that spans over three decades. He has held various roles including Project Manager, Product Manager, Technical Writer, System Tester, and Customer Relationship Manager at Xerox and IBM. This extensive experience has equipped him with a comprehensive understanding of both technical documentation and customer needs, making him a versatile asset in any technical writing or compliance-focused environment.