Susan Ramadan
About Susan Ramadan
Susan Ramadan is a Senior Business and Data Analyst at Transcore, where she has worked since 2018. She has extensive experience in business analysis and project management, having held positions at Emirates NBD, Global Information Technology, and the Islamic Affairs & Charitable Activities Department.
Work at TransCore
Susan Ramadan has been employed at TransCore since 2018, where she holds the position of Senior Business and Data Analyst. In this role, she focuses on analyzing business processes and data to enhance operational efficiency. Her experience in this position spans six years, during which she has contributed to various projects aimed at improving data management and business analytics.
Previous Experience in Business Analysis
Prior to her role at TransCore, Susan worked at Emirates NBD as a Senior Business and System Analyst from 2013 to 2016. In this capacity, she was responsible for analyzing business requirements and implementing system solutions. Additionally, she served as a Senior Business and System Analyst and Project Coordinator at the Islamic Affairs & Charitable Activities Department from 2016 to 2018, where she coordinated projects and analyzed business needs.
Career in Information Technology
Susan's career in information technology began at Global Information Technology, where she worked from 2008 to 2012. During her four years there, she held multiple roles including Software Project Manager, Process Improvement Engineer, Business Analyst, and Quality Assurance. This diverse experience provided her with a comprehensive understanding of project management and process optimization.
Education and Expertise
Susan Ramadan earned her Bachelor of Engineering from Damascus University, completing her studies from 2004 to 2008. She furthered her education by obtaining two Master's degrees in Business Administration from Al Jami'ah Al-Iftiradiyah Al-Suriyah, studying from 2012 to 2014 and again from 2013 to 2015. This educational background has equipped her with the skills necessary for her roles in business analysis and project management.