Belsem Belkhiria
About Belsem Belkhiria
Belsem Belkhiria is a Gestionnaire d'applications CRM with a background in software engineering and project management. He has worked for notable organizations such as IT&M Groupe and Transdev, and holds multiple degrees including a Master's in Computer Science.
Current Role at Transdev
Belsem Belkhiria currently holds the position of Gestionnaire d'applications CRM at Transdev. She has been in this role since 2020, contributing to the management and optimization of customer relationship management applications. Her responsibilities include ensuring the effective use of CRM tools to enhance customer interactions and support business objectives.
Previous Experience at IT&M Groupe
Prior to her current position, Belsem Belkhiria worked at IT&M Groupe as Consultante MOA chez IT-M Consulting. During her tenure from 2015 to 2020, she was involved in a mission for BNP Paribas, located in Région de Montreuil, France. This role allowed her to develop her skills in project management and client relations within the financial sector.
Educational Background in Engineering
Belsem Belkhiria earned her Engineer's degree from INSAT, where she studied from 2007 to 2013. This six-year program provided her with a solid foundation in engineering principles and practices. Additionally, she pursued further education at Université Paris Sud (Paris XI), where she completed a Master's degree in Compétences Complémentaires en Informatique from 2013 to 2014.
Salesforce Certification and Training
In 2020, Belsem Belkhiria completed a training program at Trailhead by Salesforce, achieving the Salesforce Certified Administrator ADM201 certification. This certification reflects her proficiency in Salesforce administration and her commitment to enhancing her skills in CRM technology.
Internship Experience at Synerway
Before her roles in consulting and application management, Belsem Belkhiria gained practical experience as a Stagiaire Ingénieure Test et Validation Logiciel at Synerway. This internship lasted for five months in 2014 and involved testing and validating software, contributing to her technical expertise in software development.