Brandon Dickson
About Brandon Dickson
Brandon Dickson is a Senior Driver and Canary Tester currently working at Transdev in the San Francisco Bay Area. He has a background in autonomous vehicle operation and customer service, with experience at companies such as Genesis10 and Shane Co.
Current Role as Senior Driver/Canary Tester
Brandon Dickson currently serves as a Senior Driver and Canary Tester at Transdev, a position he has held since 2020. In this role, he is responsible for testing and operating autonomous vehicles in the San Francisco Bay Area. His work involves ensuring the safety and efficiency of these vehicles, contributing to the advancement of autonomous transportation technology.
Previous Experience at Transdev
Prior to his current position, Brandon worked at Transdev as an Autonomous Vehicle Operator from 2019 to 2020. During this year, he gained valuable experience in operating autonomous vehicles, further developing his skills in this emerging field within the San Francisco Bay Area.
Experience at Genesis10
Brandon Dickson worked as an Autonomous Vehicle Operator at Genesis10 from 2018 to 2019. His role involved onsite operations at Waymo in Mountain View, where he contributed to the testing and development of autonomous vehicle technologies for one year.
Educational Background
Brandon studied at the University of California, Santa Cruz, where he earned a Bachelor of Arts (B.A.) in Psychology from 2009 to 2013. His education provided a foundation for his understanding of human behavior, which is beneficial in customer service and operational roles. Additionally, he studied at the Institute of Integrative Nutrition from 2013 to 2014.
Customer Service Experience
Brandon has extensive experience in customer service, having worked as a Customer Service Associate at Shane Co. from 2016 to 2017 and at Macy's from 2013 to 2016. He played a key role in training new hires and implementing strategies to improve customer service, including role-playing exercises that led to a reduction in customer complaints.