Diane Mercier
About Diane Mercier
Diane Mercier is the Responsable De L’excellence Opérationnelle at Transdev, where she focuses on operational excellence. With a background in consulting and project management, she has extensive experience in improving railway production and performance across various organizations in France and Canada.
Work at Transdev
Diane Mercier currently holds the position of Responsable de l’excellence opérationnelle at Transdev, a role she has occupied since 2023 in Issy-les-Moulineaux, Île-de-France, France. Prior to this, she served as Directeur Programme SI Ferroviaire France from 2022 to 2023 and as Chef de projet exploitation / Strategie et Operations - Direction ferroviaire France from 2020 to 2022. Her work at Transdev focuses on enhancing operational excellence and optimizing processes within the organization.
Previous Experience in Consulting
Diane Mercier has extensive experience in consulting, having worked at SNCF CONSULTING from 2012 to 2015 as a Consultant en excellence opérationnelle and later as Manager en stratégie, amélioration de processus, organisation from 2015 to 2020. Additionally, she worked at Eurogroup Consulting as Consultant en amélioration des performances from 2008 to 2012. Her consulting roles involved improving performance and operational strategies across various organizations.
Education and Expertise
Diane Mercier studied at Arts et Métiers ParisTech - École Nationale Supérieure d'Arts et Métiers, where she achieved the degree of Ingénieur in Génie industriel from 2005 to 2008. She also attended Polytechnique Montréal for 11 months in 2007, focusing on Génie industriel. Currently, she is studying at Moisson-Desroches since 2024. Diane occasionally serves as a trainer at engineering schools, including Ponts et Chaussées and CESI, sharing her expertise in operational excellence and process improvement.
Project Involvement and Focus Areas
Throughout her career, Diane Mercier has been involved in more than 10 projects aimed at improving railway production and operational excellence. She values having a comprehensive view of systems to optimize overall performance, which reflects her strategic approach to operational challenges. Her ability to work across all levels of a company, from executive committees to operational staff, enhances her effectiveness in driving improvements.
Personal Interests and Skills
Diane Mercier is a marathon runner, a pursuit that aids her in managing dynamics and energy to achieve both personal and team objectives. This athletic background contributes to her resilience and focus in professional settings. Her commitment to continuous improvement and operational excellence is evident in both her professional and personal endeavors.