Emmerizza Parnaso
About Emmerizza Parnaso
Emmerizza Parnaso is a Customer Service Officer at Transdev in New South Wales, where she has worked since 2019. She holds a Bachelor in Secondary Education and a Master of Arts in Mathematics, and has experience as a mathematics teacher and in technical support.
Work at Transdev
Emmerizza Parnaso has been employed as a Customer Service Officer at Transdev since 2019. Over the course of five years in this role, she has contributed to the customer service operations in New South Wales. Her responsibilities likely include assisting customers with inquiries, providing information about services, and ensuring a positive customer experience.
Education and Expertise
Emmerizza Parnaso holds a Bachelor in Secondary Education with a focus on Mathematics from the University of Perpetual Help - GMA Campus, which she completed from 2013 to 2016. She further advanced her education by obtaining a Master of Arts in Mathematics from De La Salle University Dasmarinas in 2018. Additionally, she has a Bachelor of Science in Industrial Electronics Technology from Eulogio 'Amang' Rodriguez Institute of Science and Technology, completed in 2005.
Teaching Experience
Emmerizza Parnaso has experience as a Mathematics Teacher at the University of Perpetual Help - GMA Campus, where she worked from 2016 to 2018. In this role, she developed lesson plans focused on the application of mathematics and problem-solving techniques. She has also completed a supervised teaching program, which provided her with classroom experience and a state license.
Previous Work Experience
Prior to her current role at Transdev, Emmerizza Parnaso worked as a Call Center Representative at iQor from 2014 to 2016 in Dasmarinas, Cavite, Philippines. She also held a position as a Technical Support Specialist at Google for a brief period in 2018. These roles contributed to her communication skills and customer service expertise.
Skills and Qualifications
Emmerizza Parnaso possesses strong communication skills, which enable her to convey information effectively to students, parents, and school officials. She has demonstrated the ability to create engaging lesson plans and supervise a math club for students interested in mathematics. Her patience and dedication are essential for maintaining a safe and orderly learning environment.