Eric Fouti Loemba
About Eric Fouti Loemba
Eric Fouti Loemba is an Operational IT Manager at Transdev, where he has worked since 2012. He has implemented systems to enhance operational efficiency and plays a significant role in IT service management and asset management.
Work at Transdev
Eric Fouti Loemba has been employed at Transdev since 2012, initially serving as a Technicien Système et Réseau. In 2015, he transitioned to the role of Responsable Informatique Opérationnel, where he has worked for nine years. His responsibilities include enhancing operational efficiency and improving passenger information systems through the implementation of the SAEIV (Système d'aide à l'exploitation et d'Information Voyageurs). He also plays a significant role in integrating a new IT Service Management (ITSM) system and leads the centralization of IT asset management tools.
Education and Expertise
Eric studied at Afpa in Evreux, where he completed a program in Technicien supérieur de support informatique. He achieved the Titre Professionnel de niveau III from 2011 to 2012. This educational background has equipped him with the technical skills necessary for his current roles in IT operations and support, particularly in the areas of system and network management.
Background
Before joining Transdev, Eric Fouti Loemba worked at ACTICALL as a Conseiller service clientèle à distance from 2009 to 2012. He also held positions as Manager Assistant at Groupe La Boucherie from 2003 to 2005 and as a Manager at Mac Donald Co for ten months in 2002-2003. These roles provided him with foundational experience in customer service and management, contributing to his professional development.
Achievements
Eric has implemented the SAEIV system at Transdev, which has significantly enhanced operational efficiency and passenger information systems. He facilitates work meetings aimed at improving team collaboration and project outcomes. Additionally, he conducts risk analysis focusing on identification, evaluation, management, and prevention strategies, which are crucial for maintaining effective IT operations.