Leonard Barnes
About Leonard Barnes
Leonard Barnes is an experienced operator currently working at Transdev in the Washington D.C. Metro Area since 2018. He also holds positions at SEPHORA and Armani Exchange, showcasing his extensive background in customer service and operations management.
Work at Transdev
Leonard Barnes has been employed as an Operator at Transdev since 2018, contributing to operations in the Washington D.C. Metro Area for six years. In this role, he is responsible for maintaining passenger safety and managing transit operations. His duties include detailed documentation of daily operations, such as odometer readings and passenger information. He utilizes defensive driving techniques to minimize risks and ensure safe transit for passengers.
Current Roles in Operations
In addition to his position at Transdev, Leonard Barnes has held multiple roles in operations. He has worked at SEPHORA as Operations / Recovery since 2014, where he has accumulated ten years of experience in the Arlington, VA area. Additionally, he has served as a Brand Ambassador and Stock Manager at Armani Exchange since 2013, amassing eleven years of experience. These roles highlight his extensive background in operations and customer service.
Background and Education
Leonard Barnes studied at the University of the District of Columbia from 2009 to 2011. His educational background complements his extensive work experience, which includes various roles in customer service and operations. Prior to his current positions, he worked as an Automation Clerk at the U.S. Department of State from 2008 to 2013 and as a Laborer at NATI-Eastek from 2003 to 2008.
Skills and Expertise
Leonard Barnes possesses effective communication skills, regularly interacting with dispatch and central office personnel via two-way radio. He demonstrates strong problem-solving abilities, effectively managing variables such as adverse weather, traffic, and passenger issues. His experience in safety management and customer service enhances his operational effectiveness in his current roles.